Order Questions

Currently, demand is extremely high due to our special sale. Therefore, we deliver all our orders within 5-7 days.

Day 1: Order processing
Day 2: Packing & labeling
Day 3-8: Shipping & delivery

We understand that waiting isn't always fun, but we assure you that the quality and the discount are worth the wait. Thank you for your patience!

We aim to ship and deliver each package on time. However, during special sales and peak periods like Christmas, Father's Day, Black Friday, etc., we handle a high volume of orders, which can sometimes lead to delays.

To ensure timely delivery during these festive periods, we recommend placing your order well in advance.

Has the delivery time passed? Contact our customer service using the form below, and we will resolve it immediately.

If you haven't received either of these emails, please check your junk/spam email folder.

If it's not there, please contact us via the contact form below, and we will quickly resend the emails to you.

You can cancel your order within 4 hours. After this period, cancellation is no longer possible as your order is being processed. You can then use your right to return your order.

Please fill out the form below and our customer service will respond within 24 hours.

Belt Questions

You can easily shorten your belt yourself by following these steps:

1. Cut off the excess belt length on the buckle side.

2. Attach the buckle to the belt by closing the lever.

3. Enjoy your perfectly tailored Bella Belt!

Check out the detailed guide here.

This varies per person. We recommend determining your waist size and then gradually cutting the belt bit by bit until you find the perfect length.

There are also guidelines on the inside of the belt to help determine how much to cut off. This ensures you achieve the perfect length every time you wear the belt!

We use high-quality split leather for all our belts. This means the outer/visible parts of the belt are entirely made of natural cowhide, while the inside is crafted from reinforced material.

This approach extends the lifespan of the belt and makes our products as environmentally friendly as possible.

The buckles are made of high-quality metal, ensuring their durability.

Yes, we offer every customer a 10-year warranty on the belt.

If you encounter any issues with the belt (which is very unlikely), we will replace it with a brand new Bella Belt, free of charge.

Removing your Bella Belt is easy:

Gently pull on the lever on the side of the buckle, and the belt can easily be slid out.

No, our belts may contain small traces of nickel. While we do our best to minimize the amount of nickel, we cannot guarantee that they are completely nickel-free. If you have a nickel allergy, we recommend considering this when making your purchase.